FAQ and the answers to them

1. How long has your company existed, what does it do, what does it represent, and can it be trusted?

The private company PE "Automated Tourism Technologies" was established in 2007 and specializes in organizing and developing domestic and inbound tourism in the Republic of Belarus. Today, we have created and operate the following Internet portals:

• sanatorii.by (Health Resorts of Belarus);
• beltur.by (Vacation in Belarus);
• belhotel.by (Hotels of Belarus);
• ekskursii.by (Excursions in Belarus);
• beltransfer.by (Transfers in Belarus);

• The Internet portal sanatorii.by features all health resorts of the Republic of Belarus with detailed descriptions: medical profile, main treatment methods, list of treatment and diagnostic rooms, and infrastructure.
• The Internet portal beltur.by is dedicated to vacations in Belarus; here you will find holiday resorts, tourist complexes, guest houses, hunting lodges, and campsites.
• The Internet portal belhotel.by presents hotels of the Republic of Belarus with a detailed, structured description, and you can choose and book hotels of various categories and star ratings in any city of Belarus.
• The Internet portal ekskursii.by, dedicated to Belarusian attractions, offers a wide range of excursion routes across Belarus, varying in theme and duration, for individual tourists and corporate groups.
• On the Internet portal beltransfer.by we offer you transfer services from railway stations, bus stations, and airports to health resorts, holiday resorts, hotels, etc.

A convenient booking system has been created on all portals, allowing you to order services online.

We have also launched a dedicated channel on YouTube, where, after visiting facilities, we upload high-resolution full HD 1080p and 4K videos — short clips about treatments in health resorts, nature and holiday resort views, and excursion routes.

Our company holds a certificate of compliance with STB 1352 requirements No. BY/112 04.03.071.01 00099 and has been awarded diplomas and certificates. You can read reviews about our work on our forum.

General information about the company and its employees is presented on the corporate Internet portal att.by.

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2. What are the advantages of booking packages through your website?

Our advantages:

• Up-to-date information allows you to get a clear understanding of recreation facilities in the Republic of Belarus and helps you choose the most suitable option for your vacation;
• Availability information – reliable data about available places in recreation facilities and the ability to select packages for specific dates using the booking calendar;
• Photos and videos – the portal collects and organizes photos and videos of all listed recreation facilities;
• Booking system – you can book and purchase a package without leaving your computer;
• Cost – packages are sold at prices approved by the recreation facilities (see more in the Booking Packages section);
• Guest reviews – you can read reviews about recreation facilities, ask the portal administrators questions, and share your impressions about vacations in Belarus on the Google platform.

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3. Does your company have a separate website where I can find detailed information about your activities and staff?

Our company has a portal att.by, where you can find complete information about the activities of our company and our employees.

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4. How can I contact your reservation department specialists by phone?

When calling the Republic of Belarus from abroad, you should dial: country code (+375), city code (17 for Minsk), and the seven-digit phone number 394-49-09.
When calling from a mobile phone, the dialing sequence is: +375 17 394-49-09; when calling from a landline: 8 10 375 17 394-49-09.
You can also contact the department specialists using the Telegram, WhatsApp, or Viber mobile applications by sending a message to +37529-766-66-53. For Viber to work correctly, you should send us a message first to this number.

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5. How to use the beltur.by portal, what information is available and where to find it?

The Internet portal beltur.by contains structured and systematized information about recreation facilities (holiday resorts, guest houses, hunting lodges, etc.) in our country. You can learn more about how to use the portal in the About the Project section.

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6. How often is the information on the portal updated?

The information about availability of places in recreation facilities is updated daily throughout the entire working day. Price information is usually updated quarterly, immediately after receiving the approved price lists from the facilities.
Photos and descriptions of facilities are regularly updated following scheduled business trips of ATT employees.

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7. How to choose a good recreation facility on your portal?

You should review the descriptions and photos of the recreation facilities in Belarus. To compare facilities, use:

• Search Module – you can select a recreation facility by key parameters (location, National Parks (whether the facility is located within a specially protected area), meals, additional parameters (number of beds, distance to a body of water, availability of medical procedures, pet acceptance, infrastructure);
• Photo Selection Tool – you can compare all recreation facilities by their photos;
• Forum – you can read reviews from vacationers (keep in mind the subjectivity of opinions).

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8. Are any medical documents or certificates required for check-in at a recreation facility?

To check in at a holiday resort, tourist complex, or guest house, no medical or other documents are required, except for recreation facilities that have medical treatment rooms (to receive procedures, it is necessary to provide an extract from your outpatient medical card).

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9. Is it possible to select a recreation facility based on the availability of a swimming pool?

To choose a facility with a swimming pool, use the Search Module by selecting “swimming pool” in the “Infrastructure” section, or use the Photo Selection Tool to compare photos of all swimming pools.

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10. Which recreation facility would you recommend for a vacation with a child?

Most recreation facilities have no age restrictions for accepting children.
You can visit the Infrastructure section and select facilities with a children’s playground or playroom.
Summary information on the age requirements for children and available discounts for their accommodation can be found in the Children Acceptance section.

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11. How to find recreation facilities with meal options?

To choose a recreation facility with meals included, you can use the Search Module and select the meal options you need in the “Meals” section.

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12. Do recreation facilities provide wellness procedures? How to find such facilities?

Recreation facilities that offer wellness procedures are marked on the main page with the following icon – . As a rule, procedures are paid for additionally upon arrival at the recreation facility. To receive medical procedures, you need to bring an extract from your outpatient medical card.

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13. Are pets allowed in recreation facilities?

You can find facilities that allow pets by using the Search Module. In the "Services" section, select "pets allowed." As a rule, hunting lodges and guest houses allow pets. Other facilities may make an exception on an individual basis. Such questions are resolved as part of the booking request.

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14. How to book a package through your portal?

The detailed procedure for booking and issuing packages is described in the Booking Packages section.

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15. Is booking a package at a recreation facility via the Internet reliable?

Our company operates reliably and efficiently, and we receive many requests from different countries every day. You can review our registration documents on our official website, and you can read reviews about our work on the Google platform.

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16. How many days in advance should I submit a request to purchase a package?

You can submit a vacation request at any time, but no later than 3 days before the intended check-in date at the recreation facility. The earlier you send your request, the higher the chance to purchase a package for your desired date and facility.

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17. Is it possible to order a package for a specific date and for any number of days?

During the off-season, most recreation facilities offer daily check-ins for any number of days. During the summer period and New Year holidays, some facilities operate on a fixed check-in schedule.

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18. How can I change information (recreation facility, check-in date, room category) in a previously submitted request?

At any time after confirming your request, you can send a message from the request page indicating all changes.
The reservation department will make the changes to the existing request according to your message.

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19. Can I book a package directly at the recreation facility by calling them first?

When booking by phone directly with the recreation facility, you most often receive only a verbal confirmation of the package reservation. This means that you have no official documents guaranteeing your check-in. As a result, upon arrival, you may encounter an unpleasant situation: the room may be occupied, reserved for other dates, or turn out to be of a completely different category. On our portal’s forum pages, guests share real cases where, with a phone reservation, they were either not accommodated at all or were provided with a room that did not match the initially chosen category. To avoid such situations, it is important to obtain written booking confirmation or use online services that record your order and guarantee your check-in.

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20. Is it possible to book packages for several recreation facilities at the same time?

You can specify several recreation facilities in a single request by using the “Help in choosing a package” function — this is convenient if you have not yet made your choice. A reservation department specialist will contact you, offer available check-in dates and accommodation options for each selected facility, compare conditions, and help you choose the best option. If necessary, they will suggest alternative facilities taking into account your preferences: desired dates, budget, room category, availability of a swimming pool, etc. This approach saves you time and allows you to select the most suitable accommodation option.

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21. Does booking on the portal guarantee the purchase of the package?

After confirming the booking, you will receive an email informing you that the packages are reserved for you. The status of your request will change to "Booked", and the date of invoice and contract issuance will appear on the request page. If we have confirmed your booking and the listed changes have appeared on your request, the packages are guaranteed for you. For more details about paying for packages in the Republic of Belarus and the Russian Federation, see the Package Payment section.

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22. Where can I find the payment details for the booked package?

For payment, you will be sent a contract and an invoice via the Internet, which can be paid at any bank branch at your place of residence. Together with the invoice and the previous contract, you will receive "Additional Information for Clients," which will help you correctly fill out the payment order.

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23. How and when can I receive the paid package in person?

After payment and signing of the contract, you will be sent a tourist package via the Internet, which you must present along with your passport upon check-in. If you wish and have the opportunity, you can also pick up the documents at our office in Minsk. You can view a detailed map of how to get to the office here. All documents are processed and issued in accordance with the current legislation of the Republic of Belarus.

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24. After booking a package, can I buy train tickets?

If you have received a confirmation message from the reservation department and the status of your request has changed to Booked, and the date of document issuance for payment has appeared on the request page — from this moment, the selected room and period of stay are reserved for you. Now you can safely plan your trip and purchase train tickets.

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prices and discounts."

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29. What is the average cost of packages in recreation centers, holiday homes, and tourist complexes?

You can view the cost of packages in all recreation facilities of Belarus on our portal in the Package Cost section, where summary information about the price per bed is presented.

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30. In what currency are the prices shown on the portal, and can I view the cost of packages in Russian rubles or euros?

For user convenience, the portal has a function for converting prices into other currencies depending on citizenship: for citizens of Belarus – in Belarusian rubles, for citizens of Russia – in Russian rubles, for citizens of other countries – in euros.

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31. Is there a price difference for foreign citizens?

Everything depends on the pricing policy of the selected facility. Information about price coefficients for foreign citizens can be found on the recreation facility pages in the "Package Prices" section. We recommend using the price recalculation function depending on citizenship, located above the price table.

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32. Are last-minute packages on this portal sold at a discount or at full price?

Since our company sells packages at the prices set by the recreation facilities, discounts are also provided only if they are established by these facilities.

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33. Are there any student discounts?

Student discounts are not provided in Belarusian holiday homes and recreation centers.

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34. How often do package prices change?

As a rule, package prices in recreation facilities are approved quarterly or seasonally, but there are some facilities where prices are indexed monthly.

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35. What is a resort fee and in which cases is it charged?

The resort fee is a local tax that goes to district executive committees. Payers of the resort fee are individuals staying in recreation facilities on the territory of the Republic of Belarus.

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36. What is the amount of the resort fee?

The amount of the resort fee is determined by the Instruction on the Resort Fee approved by the decision of the local District Council of Deputies. Most often, the resort fee amounts to 4–5% of the package cost. In most recreation facilities listed on the portal, the resort fee is already included in the package price; otherwise, this information is indicated on each facility's page in the notes to the package price.
By the Decree of the President of the Republic of Belarus, for tourist bases and recreation areas located on the territory of Narochansky National Park, the resort fee (compensatory payment) is 1/24 of the base value for citizens of the Republic of Belarus, and for foreign citizens – 1 US dollar at the official exchange rate of the National Bank of the Republic of Belarus on the day of payment for each day of stay. The compensatory payment is made directly upon arrival at the recreation facility. You can find more detailed information about compensatory payments in the reference article Resort Fee – Naroch Region.

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37. Are there any discounts on the resort fee for various categories of citizens?

This depends on the decision of the local District Council of Deputies. In some recreation facilities, there are discounts or exemptions from the resort fee for pensioners, veterans and participants of the Great Patriotic War, minors, as well as individuals studying full-time in general education, vocational, secondary special, and higher education institutions. The compensatory payment is not charged to citizens who permanently reside or own property in the territory of Narochansky National Park.

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38. What is the amount of the registration fee and when must it be paid?

The payment of the registration fee has been abolished. According to the Law of the Republic of Belarus dated 10.01.1992 No. 1394 with amendments and additions dated 21.07.2008 "On State Duty," foreign citizens and stateless persons arriving in the Republic of Belarus for tourism purposes are exempt from paying the state duty.

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39. How is payment for booked packages made?

Payment for packages is made by bank transfer. Payment by card via the bePaid system is possible, and for citizens of Belarus via the Settlement System (ERIP). Within the designated period:

• An invoice and preliminary contract will be issued (the documents will be uploaded to the page of your request),
• A notification about the document issuance will be sent to your email,
• You must download and print the documents,
• The invoice must be paid within three working days at any bank in your place of residence.

It is possible to pay for packages at the company’s office in Minsk in cash in Belarusian rubles or by bank card without commission (for more details about the office address and working hours, see the Contacts section).
You can read more about the booking rules in the reference module Booking Packages.

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40. Within what time frame are the documents for payment of the booked package issued?

If there is an approved price list for packages in the recreation facility you have selected, the invoice and contract can be issued immediately after booking confirmation. If it is necessary to postpone the payment, this can be agreed upon individually.

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41. What percentage of the package cost must be paid when booking?

Our company operates on the basis of full prepayment for booked packages. After agreeing on the check-in dates at the recreation facility and receiving the information necessary for booking, the contract and invoice are uploaded to the request page. The packages must be paid in full within the specified period (within 3 banking days) according to the issued invoice, unless other terms have been agreed upon in advance.

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42. How can I pay for a package from another country?

An invoice in Russian rubles or euros will be issued for the booked request. You can make the payment online with a Mastercard, Visa, or Mir bank card via the bePaid system (without commission) or in any bank at your place of residence. Package Payment.

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43. What percentage of the payment amount do banks charge for money transfers from Russia to Belarus?

You can pay the invoice at any bank located in the territory of the Russian Federation. The commission percentage depends on the bank where you make the payment, but it usually does not exceed 1–2%. If you pay for packages in Russian rubles, we recommend making the payment through branches of PJSC "Sberbank of Russia," which is a correspondent bank of our bank.

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44. When paying via online banking, what should be specified in the "Payment Type" field?

The payment type is indicated on the invoice we send you: payment for packages.

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45. Is it possible to get a refund for a package?

The refund depends on the timing and reasons for your cancellation. If you inform us in advance, in most cases we will be able to resell your package and return its full cost to you, minus the company’s expenses for providing booking services. If the vacationer is unable to arrive at the recreation facility for medical reasons (illness, etc.) or due to the death of close relatives, regardless of the cancellation timing, the cost of the packages will be refunded minus the actual expenses incurred (bank commission for accepting payment, penalties under the company’s contract with the recreation facility, company costs for providing booking services under the Customer’s request). For more details, see the section on package booking rules – Refunds.

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46. How to correctly prepare documents for a refund?

To receive a refund for packages, you need to write an application addressed to our director (see the Employees section), specify the reason why the trip is impossible, attach medical or other documents confirming the impossibility of the trip, and upload this application to the request page or send it to us by email or fax.

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47. What documents are required for foreign citizens to enter the territory of the Republic of Belarus? Do citizens of the Russian Federation need a visa?

Entry into and exit from the Republic of Belarus for foreign citizens is allowed with valid passports or equivalent documents and visas, if required, unless otherwise provided by relevant agreements between the Republic of Belarus and foreign states.
When entering the Republic of Belarus, citizens of the Russian Federation do not need a visa, but must have an identity document (internal or international Russian passport); for a child – a birth certificate with a note of Russian citizenship or the appropriate insert. More detailed information can be found in the section Information about Belarus – Visa.

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48. Do foreign citizens need medical insurance to travel to Belarus? Which countries' citizens are exempt from obtaining medical insurance?

The Republic of Belarus has introduced compulsory medical insurance for foreign citizens and stateless persons temporarily staying in the Republic of Belarus, in case of emergency and urgent medical care provided by state healthcare institutions in case of sudden illness or accident.
Medical insurance is not required for citizens of countries that have international agreements with Belarus on the provision of free emergency medical care. These countries include Russia, Armenia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Uzbekistan, Ukraine.
According to international travel practice, citizens of the above countries are advised to conclude a voluntary medical insurance contract. An insurance policy offers a wider range of services than stipulated in the intergovernmental agreement. In addition to covering medical expenses, it includes emergency medical transportation to the place of care or medical evacuation after receiving emergency assistance for further treatment at the nearest medical facility in the country of residence.

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49. Where can I obtain medical insurance? What is its cost?

You can purchase a medical insurance policy at any border checkpoint at the borders of Belarus, as well as in airports and railway stations where branches of Belarusian state insurance organizations operate. The cost of insurance depends on the number of days of stay and certain conditions.

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If a minor is leaving the country accompanied by other relatives or authorized persons, they must have, in addition to the birth certificate, a notarized consent from the named persons for the departure of the underage citizen of the Russian Federation.

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51. Do you provide a written visa support letter from the Belarusian side?

No, a written visa support letter from the Belarusian side is not provided.

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52. What is the procedure for crossing the Russia–Belarus, Lithuania–Belarus, Latvia–Belarus, Poland–Belarus, and Ukraine–Belarus borders?

Citizens of the Russian Federation do not need a visa to enter Belarus; a regular Russian passport is sufficient. When crossing the border by car, you need the following documents: car insurance, driver’s license, vehicle registration certificate, and identity document. You can find the list of customs clearance points and border crossing points of the Republic of Belarus from Lithuania, Latvia, and Poland on the page of any recreation facility.

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53. What is the procedure for crossing the Russia–Belarus border by private car? What documents are required?

When crossing the border by car, citizens of the Russian Federation need, in addition to identity documents (passport), the following: vehicle documents (registration certificate), driver’s license, and car insurance. Car insurance can be obtained in advance at your place of residence in insurance companies or at the border (insurance points are open 24/7). To obtain insurance, you need your passport and vehicle documents.

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54. Do they put an entry stamp at the Russia–Belarus border?

No entry or exit stamps are put in the passport when crossing the Belarus border.

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55. Are the roads in the Republic of Belarus toll roads?

A fee is charged for the passage of motor vehicles registered in foreign states on the roads of the Republic of Belarus. The amount of the fee depends on the vehicle category and distance traveled.
Vehicles registered in the states that are members of the Eurasian Economic Union (EAEU – Russia, Belarus, Armenia, Kazakhstan, Kyrgyzstan) with a technically permissible total mass of no more than 3.5 tons are exempt from the toll. Mopeds and motorcycles are also exempt from tolls on Belarusian toll roads. More details about toll roads of the Republic of Belarus and the BelToll payment system

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56. Is it allowed to hold a child on your lap in a passenger car? Is this not prohibited by the traffic rules of Belarus?

Article 178. The transportation of children in a passenger car equipped with seat belts must be carried out using:

• child restraint systems appropriate for the weight and height of the child – for children under five years old;
• child restraint systems appropriate for the weight and height of the child, or other means (boosters, special seat cushions, additional seats) that allow the child to be safely fastened using the seat belts provided by the vehicle’s design – for children from five to twelve years old.

Children under the age of twelve may be transported without the devices mentioned above if the child’s height exceeds 150 cm, as well as in a taxi.
It is prohibited to transport children in the front seat of a passenger car using rear-facing child restraint systems if the seat is equipped with an airbag, except in cases where the front airbag is deactivated.

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57. Are there intercity bus routes from St. Petersburg and Moscow to Belarus?

Buses depart from St. Petersburg and Moscow to Minsk daily. The travel time from St. Petersburg is about 16 hours, from Moscow – about 10 hours. You can view the international bus schedule here.

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58. Where is the Druznaya bus terminal in Minsk located?

Druznaya Bus Terminal is located at the back side of the central railway station "Minsk-Passazhirsky".

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59. Where is the Odoyevskogo bus terminal in Minsk located?

From the "Minsk-Passazhirsky" railway station, you can get to the Odoyevskogo Bus Terminal without transfers by trolleybus No. 4. The travel time takes 30–50 minutes, depending on traffic in Minsk. To get to the trolleybus No. 4 stop, go through the underground passage from the railway station building toward the entrance to the metro station. Then exit at the sign "Bobruiskaya St.," and after about 15 meters you will find the stop.

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60. From which station do buses to the resort village of Naroch depart?

Shuttle buses and buses to the resort village of Naroch depart from the "Central" bus station in Minsk.
The "Central" bus station is located right next to the capital’s railway station.

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61. Can I book a transfer to the recreation facility through your portal?

You can book a transfer through our portal www.beltransfer.by. We offer a free transfer booking service that will help you save time and energy on the way to the recreation facility. You will be guaranteed to be met at the bus or railway station or airport, assisted with luggage, shown currency exchange points and Belarusian mobile operator offices, and taken to the recreation facility. Payment for the transfer is made in cash directly to the driver upon arrival at the recreation facility according to the taximeter.

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62. When is it better to order a transfer?

You can order a transfer any number of days in advance, but no later than 2 days before arrival.

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63. Where can I exchange money in Minsk?

You can exchange currency at any exchange office; at the railway station they are open 24/7.

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64. What documents are required for check-in at the recreation facility?

When checking in at the recreation facility, you need to have the following documents (for citizens of Belarus and non-residents of the republic): passport, package voucher. For children under 16 years old: the child’s birth certificate (or passport). You can view this information in the section Memo for Vacationers.

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65. What time should you arrive at the recreation facility and what time should you check out?

Each recreation facility has its own check-out time, usually check-in is after 12:00 on the first day indicated in the voucher, and check-out is before 12:00 on the last day indicated in the voucher. In many facilities, the stay is calculated by full days. For detailed information for each facility, see the check-out time information in the facility description.

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66. Is it possible to check in late in the evening on the day of arrival?

On the day of arrival, you can check in at any time after the check-in hour. If you check in in the evening, you will lose part of your stay and, if included, meals. Early check-in the day before is resolved individually as part of the booking request.

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67. Is additional payment required upon arrival at the recreation facility?

Upon arrival at some recreation facilities, an additional resort fee (4–5% of the package cost) or compensatory payment is required for facilities located in Narochansky National Park. More precise information can be found on the facility pages in the notes to the package prices.

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68. What does “block room category” mean?

Block room category means that the facilities (shower, toilet, sink) are not located in the room itself but are shared between 2–3 rooms. Usually, the number of rooms in the block and their capacity is indicated in parentheses; for example, (1+2) means that the block consists of one single and one double room.

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69. What are apartment-type rooms?

Apartment-type rooms are spacious apartments with a hallway, bathroom, and kitchen. They are convenient for guests planning a long stay and for families with children. These rooms come in various categories: two- or three-room, standard, superior, or two-level apartments. There are also apartment-type rooms where showers, bathrooms, kitchens, and lounges are shared between several rooms.

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70. Do the photos of the rooms on the portal match reality?

The photos on our portal reflect the real condition of the room stock of the recreation facilities. As a rule, photos are updated about once a year following planned business trips of employees to the facilities. The photos of the rooms are for reference only. The equipment and furniture arrangement shown is for a standard room and may vary.

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71. Is it possible to share rooms with other guests?

Room sharing in recreation facilities is generally not practiced. In most cases, payment is charged for the entire room. If you plan to stay alone in a double room, you will have to pay for two places unless the price list specifies a rate for single occupancy. Hunter’s lodges and guest houses are usually rented out in full. For the convenience of users, the portal indicates the price per room (house).

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72. Where can I see which recreation facilities offer meals for guests?

In some recreation facilities, guests are offered full board in the dining room (see the facility’s infrastructure). You can select a recreation facility with meals using the search module by choosing the desired type of meal plan – no meals, breakfast, or three meals a day.
Large tourist and hotel complexes have restaurants or cafes where guests can dine for an additional fee according to the provided menu. Most guest houses and hunter’s lodges have kitchens equipped with everything necessary for self-catering.

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73. Is there a special children's menu?

Most recreation facilities do not offer a special children's menu. In those facilities where meals are à la carte, you can choose dishes suitable for your child yourself. In guest houses where meals can be prepared by the host, you can agree on the menu and dish composition in advance.

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74. Is it possible for a child to stay in a recreation facility without being accompanied by an adult?

Our company sells packages to recreation facilities for children accompanied by parents; at the moment, we do not sell packages for unaccompanied children.

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75. Are there any age restrictions for children to be accepted into recreation facilities?

As a rule, there are no age restrictions for children in tourist complexes, recreation centers, holiday homes, or guest houses.

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76. Which recreation facilities have children's rooms?

See the Infrastructure section of the site, which indicates which recreation facilities have children's rooms.

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77. Is a notarized consent from the second parent required for a child to enter Belarus?

If the child is traveling to Belarus with at least one parent, no consent from the second parent is required. If the child is traveling without parents, a notarized consent from the parents must be obtained.

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78. What additional services are offered at recreation facilities?

Everything depends on the infrastructure of the recreation facility you have chosen. Usually, these include access to a sauna/steam bath, swimming pool, restaurant/cafe, gym, billiards, table tennis, gazebo rentals, barbecue equipment rentals, sports equipment rentals, and more. For more detailed information, see the facility descriptions and the reference module Infrastructure.

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79. Is it possible to order an excursion?

In large recreation facilities, it is possible to book an excursion, but you should keep in mind that excursions are usually organized only when a group is formed. You can book an individual excursion or join a group on our Internet portal ekskursii.by (excursions in Belarus).

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80. Is fishing available, and what types of fishing are offered?

As a rule, fishing with a fishing rod is allowed in all recreation facilities located on the shore of water bodies. You can purchase a fishing permit within national parks and other protected areas.
Please note that from April 1 to May 30 every year, a spring ban on fishing is in effect in all water bodies of the Republic of Belarus. The exception is recreational fishing with one fishing rod with one hook or one spinning rod equipped with an artificial lure, with a single, double, or triple hook no larger than No. 10 (international classification No. 1) during daylight hours from the shore.

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81. Which currency is most favorable for exchange? Are there exchange offices on the territory of recreation facilities?

Since exchange rates are constantly changing, it is difficult to determine which rate will be most favorable on the date of your arrival in Belarus. Follow financial news. Most recreation facilities do not have exchange offices, so exchange currency immediately upon arrival in Belarus. Information about exchange offices and ATMs is available in the section Infrastructure.

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82. Where is it more profitable to buy Belarusian rubles – in Russia or in Belarus?

It is more profitable to exchange Russian rubles in the Republic of Belarus at exchange offices. In Russia, the rate is usually lower than in Belarus.

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83. What is today’s exchange rate of the Belarusian ruble against the Russian ruble?

The exchange rate of the Belarusian ruble against the Russian ruble changes daily. On the page of each recreation facility, the cost of packages is recalculated daily in accordance with the established rate.

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84. In what currency can money be withdrawn from ATMs in Belarus?

ATMs located on the territory of the Republic of Belarus dispense Belarusian rubles. In ATMs of some banks, it is also possible to withdraw US dollars and euros.

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85. Can minors exchange currency?

The banking legislation of the Republic of Belarus does not set age restrictions for individuals to carry out currency exchange operations.
According to paragraph 2 of Article 27 of the Civil Code, minors under the age of 14 have the right to independently make small household transactions, as well as transactions for the disposal of funds provided by a legal representative or with the consent of the latter by a third party for a specific purpose or for free use.
Thus, minors, including those under 14 years of age, when managing funds obtained from the sources specified above, are entitled to conduct currency exchange operations with these funds.
A passport must be presented to exchange currency.

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86. Can I bring pets to the recreation facility?

Some recreation facilities allow guests with pets; see more details here. When checking in with a pet, it is mandatory to have a veterinary passport for the animal.

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87. Do I need to enable roaming to call Russia?

Starting March 1, 2025, roaming charges have been canceled, and new tariffs apply for using communication and data services in the territory of Belarus and Russia. Check with your mobile operator for detailed tariffs.

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88. Can I buy a Belarusian SIM card with a Russian passport?

Yes, you can purchase a SIM card in Belarus with a Russian passport. To buy a SIM card, an identity document is required — this rule applies both to citizens of Belarus and to foreign guests. You can find more information about tariffs and conditions on the official websites of mobile operators (A1, MTS, life:)).

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89. Do recreation facilities provide internet access?

Some recreation facilities are equipped with high-speed wireless Wi-Fi access points; you can view the list of such facilities here. All recreation centers and guest houses are located within the coverage areas of Belarusian mobile operators' 3G/2G networks, and some also have 4G coverage, so mobile internet services are available everywhere using a mobile phone or portable modem.