Travel advisory

The private research-and-production unitary enterprise «Automated tourism technologies»
220007, Republic of Belarus, Minsk, Surazhskaya str., 10, office 21, tel/fax +37517 394-49-09 www.att.by

Travel advisory

General information about Belarus

You can found more information about the country in the section Information about Belarus (geographical location, nature and the rules of entry into the Republic of Belarus, customs regulations, currency control, population, culture, language, transport, cuisine, etc.).

The rules and features that you should consider when traveling in a recreation center in Belarus

Documents for check in a recreation center:

Upon arrival on holiday with a pre-purchased voucher, you should contact the administrator for registration. Upon registration you must show the following documents: passport, voucher (the document that is loaded on the application page after the payment). For children under 16 years: child's birth certificate (passport).
When planning your trip well in advance it is recommended to ensure the availability of passports’ copies of all participants, travel tickets (air, railway, bus) and other documents. They are useful in case of loss of the original, as well as in other situations that may arise in the host country. Keep copies separate from the originals.

Insurance

The Republic of Belarus has introduced compulsory health insurance for foreign citizens and stateless persons temporarily residing in the Republic of Belarus, in the case of the provision of emergency medical assistance in the state medical institutions in case of sudden illness or accident.
You can make a medical insurance policy at any checkpoint on the borders of Belarus, as well as at airports and railway stations, where the points of Belarusian insurance companies work.
The cost of insurance depends on the number of days of stay and some conditions.
The medical insurance is not required for Russian citizens visiting Belarus. Between the Republic of Belarus and the Russian Federation an agreement on the provision of emergency medical assistance to the citizens of our countries for free was signed.
According to international travel practice, it is recommended for citizens of the Russian Federation to conclude a contract of voluntary health insurance. The insurance Polis offers a wide range of services than prescribed in the agreement between our countries.

How to get to the recreation center

Travel to recreation destinations is implemented on one’s own. Please note that you should independently familiarize yourself with and follow the rules for leaving the territory of the Republic of Belarus and entering the territory of the Republic Belarus. If you have any questions or doubts, we recommend that you seek additional advice from a reservation specialist.
Choose the official transporter, licensed for road transport of passengers to travel to the recreation center and back.
For the convenience of our customers the Belarusian tour operator Automated tourism technologies created an online system of ordering transfer between Belarusian cities and recreation centers available on the Internet portal www.beltransfer.by.

What you need to know about staying in a recreation center:

In some recreation centers vacationers pay a tourist tax of up to 5% of the voucher’s price. The tourist tax can be included in the price when you pay or can be paid on arrival at the recreation center. This information is specified in the contract.
In most recreation centers the checkout time is at 12:00 local time. On the day of arrival the accommodation to rooms is implemented after 14:00.
The distribution of rooms is a responsibility of the receptionist of the recreation center.
It is recommended to take your room key at the reception, and in case of loss to notify the administration.
Upon arrival at the recreation center you should be familiar with the fire evacuation plan, terms of elevator and electrical appliances using.
In case of breakdown or malfunction of sanitary devices, electric lighting and appliances you should address to the manager on duty.
You should take care of the furniture, equipment and other objects in a recreation center. The holidaymaker is liable for damage caused to a recreation center.
Recreation center’s administration is not responsible for the loss of valuables, money and documents left in the room. Search forgotten things being on your own and at your own expense.
The holidaymakers arriving in a recreation center with children, bear full responsibility for their actions and safety.
Observance of silence in the recreation center and on its territory after the set time is compulsory for all.
Smoking in the recreation centers is allowed in specially designated areas.
You must leave your room before 12:00 and pay for additional services (telephone, mini-bar, order food and drinks in the room, etc.) on the day of departure.

It is prohibited:

to violate the rules of fire safety, to violate the rules of using electrical devices;
to disrespect the staff and other guests;
to appear in public places in a drunken state;
to appear in public places (dining room, club, library) in bathing suits, pajamas, dressing gowns.

What to do after returning from recreation center:

fill out a form on your application page
leave a review on Google or Yandex

Consular Department of the Ministry of Foreign Affairs of the Republic of Belarus: 220030, Minsk, Marxa str., 37A, phone: +375 17 379 06 65, fax: +375 17 379 00 63.

Emergency telephones in Belarus: MES – 101; Police – 102; Ambulance – 103; Emergency gas service – 104.

For more information, leave a message on the page of your application or contact with our specialists by multichannel phone +37517 394-49-09 or via mobile applications Viber, Telegram, WhatsApp, Skype on +37529 766-66-53.

Enjoy your trip!